SHIPPING & PAYMENT METHODS


Prices and shipping costs

(1) All prices stated on the provider’s website include the applicable statutory value added tax.

(2) Shipping costs depend on the shipping method, size, and weight of the goods ordered by the customer. The corresponding shipping costs are to be borne by the customer unless the customer exercises his or her right of withdrawal.

(3) The goods will be shipped by mail. The shipping risk is borne by the provider if the customer is a consumer. For entrepreneurs, the risk of accidental loss and accidental deterioration passes to you as soon as the provider has delivered the item(s) to the freight forwarder, carrier, or other person or institution designated to carry out the shipment. For merchants, the obligation to inspect and give notice of defects stipulated in Section 377 of the German Commercial Code (HGB) applies. If you fail to give the notification stipulated therein, the goods shall be deemed approved, unless the defect was not detectable upon inspection. This shall not apply if the provider fraudulently concealed a defect.

(4) In the event of a cancellation, the customer shall bear the direct costs of returning the goods.

6 Payment methods

(1) The customer can make payment by direct debit, credit card, cash on delivery, PayPal or invoice.

(2) The customer can change the payment method stored in his user account at any time.

(3) Payment of the purchase price is due immediately upon conclusion of the contract. If the payment due date is determined by the calendar, the customer shall be in default simply by missing the due date. In this case, the customer shall pay the provider default interest for the year at a rate of 5 percentage points above the base interest rate. If higher damages have demonstrably been incurred due to the delay, the provider is entitled to claim these.

(4) The customer’s obligation to pay default interest does not exclude the provider from claiming further damages caused by default.

7 Warranty for material defects, guarantee

(1) The Provider is liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 et seq. of the German Civil Code (BGB). A product that is already defective upon delivery will be replaced at the Customer's discretion and at the Provider's expense. The Customer is advised that no warranty claim exists if the product had the agreed quality at the time of transfer of risk. A warranty claim does not exist in the following cases:

  1. a) in the event of damage caused to the customer through misuse or improper use,
  2. b) in the event of damage caused by the products being exposed to harmful external influences at the customer's premises (in particular extreme temperatures, humidity, exceptional physical or electrical stress, voltage fluctuations, lightning strikes, static electricity, fire).

(2) An additional guarantee for the goods delivered by the provider only exists if this was expressly stated in the order confirmation for the respective article.